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Privacy Policy

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A legal disclaimer

Effective Date: 1st January 2026

Bloxy (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you interact with us, in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018.

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1. Who We Are

Bloxy is a property management service provider operating in the United Kingdom, managing residential and commercial properties.

If you have any questions about this policy or your data, please contact us at:
Email: contact@bloxproperty.com

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2. Information We Collect

We may collect and process the following information:

  • Name, address, email address and telephone number

  • Property-related information (e.g. tenancy, leasehold details)

  • Communication records (emails, phone calls, enquiries)

  • Financial information (e.g. service charges, payments, arrears where applicable)

  • Maintenance requests and fault reports

We only collect information that is necessary to provide our services.

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3. How We Use Your Information

We use your data to:

  • Manage residential and commercial properties

  • Respond to enquiries and maintenance requests

  • Arrange repairs, inspections, and contractor services

  • Manage service charges, billing, and payments

  • Communicate important updates regarding your property

  • Comply with legal and regulatory obligations

Our aim is to ensure properties are managed efficiently, fairly, and in the best interests of residents, tenants, and property owners.

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4. Legal Basis for Processing

We process your data under the following lawful bases:

  • Contractual obligation – to fulfil property management services

  • Legal obligation – to comply with UK laws and regulations

  • Legitimate interests – to manage properties effectively and maintain standards

  • Consent – where required (e.g. marketing communications)
     

5. Sharing Your Information

We may share your information with:

  • Contractors and maintenance providers

  • Professional advisors (e.g. accountants, solicitors)

  • Insurance providers and brokers

  • Regulatory bodies or authorities where required

All third parties are required to handle your data securely and only for relevant purposes.

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6. Data Security

We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

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7. Data Retention

We retain personal data only for as long as necessary to:

  • Provide our services

  • Meet legal, accounting, or regulatory requirements
     

8. Your Rights

Under the UK General Data Protection Regulation, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (where applicable)

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent (where applicable)

To exercise your rights, please contact us using the details above.
 

9. Cookies

Our website may use cookies to improve user experience and website functionality. You can control cookie preferences through your browser settings.

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10. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

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11. Contact

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:

Bloxy
Email: info@BloxPM.com

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